A Pat on the Back or a Push in the Right Direction

Want to help us improve our service? Any feedback would be helpful and appreciated…
Thanks!

– Ashton Team

 Feedback Form:

1. First & Last Name (required)

2. Your Email (required)

3. Address (required)

4. Phone (required)

5. Fax

6. Company - if applicable

7. How would you rate the on-going level of service you have received from us?
ExcellentGoodSatisfactoryUnder ParPoor

(#8 -18) In what areas do we excel and where do we fail?

1 = we failed 2 = felt your indifference 3 = only satisfied 4 = good service 5 = more than I expected ☺

8. Courtesy and friendliness of staff
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9. Prompt service from our people
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10. Knowledge and expertise of all our staff
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11. Prompt status/update information
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12. Fair pricing structure
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13. Courteous telephone answering
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14. Feel valued as a client
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15. Calls returned promptly
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16. Listening skills of our staff
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17. How did you initially decide to use our services?

ReferralAdvertisingTrucksYellow PagesLetters from usOther

18. Would you recommend our services to your friends and family?
YesNo

19. Can we supply you with any material to pass along to your friends, family or associates?
YesNo

20. What can we improve on that we are currently doing now?

21. Is our website helpful?
YesNo

22. If no, what would you like us to include to make it a more valuable resource to you?

23. Do you believe you are aware of all the services we provide?
YesNo

(If no, please refer to "We're so much more" above.)

24. Do you have any other comments or suggestions to help us serve you better?

NOTE : If you have never done business with us and would like a quote, please visit our home page and fill out the "Schedule an Appointment" form. Someone will contact you within 24 hours on a business day.

Our thanks to you for taking the time to provide us with feedback. We take your input seriously.

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