Ashton Service Group Winner of Merit in Job Order Contracting


James and Richard from Ashton with Pete and Rory from City of Richmond and The Gordian Group

Project: Richmond Ice Centre Evaporative Condenser Replacement

Facility Owner: City of Richmond              Contractor: Ashton Service Group                 JOC System: Gordian JOC Solution

Use of Gordian JOC by the City of Richmond to replace a failing evaporative condenser at its ice centre took weeks off the time it would have taken if the traditional procurement process had been used. Rather than working through a process that could have lasted as many as 22 weeks, city officials had a new condenser installed in four weeks. The centre operates six ice surfaces within the 155,000 square foot building. Approximately 443,000 people visit annually, making it one of the City of Richmond’s most used facilities.

Ashton Service Group handled removal of the 19-year-old unit and installed the new one during a 12-hour shutdown of the centre. All services provided—demolition, disposal, repairs to the support structure, corrosion prevention, plumbing, electrical, connection of ammonia lines—were handled through JOC.

Ashton Service Group was a finalist for 2013 Harry H. Mellon Award of Excellence which recognizes outstanding principles and practices while identifying unique and innovative ways of using the Job Order Contracting construction procurement method to complete construction projects and achieve their repair and alteration goals with exceptional results. Ashton Service Group was a finalist for the award over 40 other nominees across Canada and the United States. Ashton was one of five winners of Merit, the second highest honor in the Harry H. Mellon award program.

The Harry H. Mellon Award is named for the inventor of Job Order Contracting and is the industry’s highest honor. Repair, alteration and maintenance work—the core of the Job Order Contracting system—is essential for the safe and efficient use of buildings and infrastructure. This work is often not glamorous but recognizes the facility owners, managers and contractors who perform this important function in an efficient and cost effective way.

Brian Williams, Chair of the Richmond Chamber of Commerce in Business Richmond Magazine

Business Mag1Business Mag2


BC Chamber of Commerce’s AGM and Conference was held over three days near the end of May in Richmond. This event had speakers, panels, policy decisions and networking opportunities with all the chambers of commerce in British Columbia. This business magazine was distributed to all attendees as well as to residents in Richmond and South Surrey showcasing Richmond Chamber’s vibrant members and staff.


911 Awards- April 30th at River Rock Casino Resort

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Brian Williams, president of Ashton Service Group and chair of the Richmond Chamber of Commerce along with Richmond mayor, Malcolm Brodie helped congratulate all the winners at the 911 Awards at the River Rock Casino Resort.

This was the 11th annual 911 Awards, the Richmond Chamber of Commerce created to honour all members of the Emergency Services in Richmond including the Canadian Coast Guard, Community Safety Sector and members of the general public. It was a fun evening emceed by Global BC’s Randene Neill.

Brian Williams meets with MLA Teresa Wat to Discuss Economic Issues in Vancouver


36th Annual Business Excellence Awards

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Brian Williams Recognized


911 Awards

10th Annual 911 awards celebrating our first responders from BC Ambulance Service, Canadian Coast Guard, Richmond RCMP and Richmond Fire Rescue


Wellness and Home Fair

Click here to visit the Wellness and Home Fair website.

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BC Home and Garden Show

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Furnacesaurus Contest 2012


Furnacesaurus Contest Winner: Jean Kinney from Vancouver

Congratulations to Jean Kinney, our winner of the Furnacesaurus contest!

Jean was determined to be the winner with a furnace that was 55 years old! She had her furnace installed on May 1957 and had her warranty certificate issued a year later from Bonded Roofs and Supplies Ltd. —that had long expired (35 years ago) and the company no longer in business. We hope Jean will enjoy her brand new Lennox furnace for many years.


Here is what Jean’s daughter had to say about the new furnace and the people involved with the Furnacesaurus contest:

“Mom is so pleased with the new furnace recently installed by Ashton Service Group and very grateful to be the winner of the Furnacesaurus Contest. Everyone at Ashton was so friendly, helpful and courteous to deal with throughout the process. Based on our experience, we certainly wouldn’t hesitate to recommend your firm to those requiring such services.

Mom would like to pass on her sincere appreciation to the staff involved and best wishes to all for the holiday season.

Thanks again!”


Richmond Caring Companies: Growing Business While Growing the Community

Community. For many companies it’s simply a place, a location, a point on a map. For some, though, it’s more than that. It’s a way of thinking, deeply ingrained in their workplace culture and shared by all employees. “Communityminded” is an accurate term, yet doesn’t quite go far enough. Because these companies don’t merely think about giving back. They plan how they can make the greatest impact in their community, and then they act, repeating the process again and again. As a result, their reputation grows. So does employee morale. More and more qualified candidates start sending in resumes, hoping to work for a company that puts community first. Meanwhile, business picks up. Clients and customers choose these companies because of what they represent. They offer quality products and services, but they also offer peace of mind: it feels good to support a business that’s socially engaged.


These types of companies can be found all over the world, but, thanks to an innovative program launched in 2011, Richmond is quickly becoming a hotspot. The Richmond Caring Companies program is a joint initiative of Volunteer Richmond Information Services, the Richmond Chamber of Commerce, Coast Capital Savings, and Ashton Service Group. Through a series of workshops and consultations, participating businesses receive the tools and resources needed to create their own corporate volunteering policies, in addition to learning how to identify partnership opportunities with local non-profit organizations. The first group of Caring Companies to complete the program included Ashton Service Group, Back in Motion, Beavis Wong & Associates, Misty Mountain Specialties, Richmond Funeral Home, and Scotiabank. They did more than take part in the workshops and consultations, however; their employees also volunteered at the first ever Richmond Day of Caring, held at the Sharing Farm. The event received local media coverage (even the Mayor paid a visit), helping to highlight the incredible work of the companies involved.

Wondering how you can get involved?

The next edition of the Richmond Caring Companies program is set to begin in the fall. It will once again feature a mix of workshops and oneon-one consultations, all culminating with a volunteer service project – a Day of Caring. To reserve your space, call 604-279-7020 or visit and complete an online application form. Don’t miss this opportunity to grow your business while growing the community. “I would definitely recommend the program to other groups or businesses. It was a very worthwhile and thought provoking program which provided good leadership, good networking opportunities and valuable information to help grow an organization.” – Ngaio Davis Richmond Funeral Home


35th Annual Richmond Business Excellence Awards. Ashton Service Group nominated for Business Leadership of the year award.

media_35th_bus_exAshton attended the 35th Annual Richmond Chamber of Commerce Business Excellence Awards on November 21, 2012. We were a silver sponsor as well as a nominee. Click here to learn for about our silver sponsorship:

Media Press Release

Ashton Service Groups Brian Williams wins Canadian Contractors prestige’s first annual Community Leader Award. (November 2011)

media_press_release_1It seems like Brian Williams can’t say no to customers, charities or to investment in his staff at Ashton Service Group of Richmond, B.C. His record on corporate responsibility would embarrass companies ten times Ashtons size. The firm combines high levels of community service with an effective business strategy that has driven growth in tough economic times.

Williams parents arrived in Canada from England in 1957. His father was a plumber and worked for most of his career in local shopping malls. Starting at the age of five, Williams helped his dad out whenever he could. Money was tight when he was young, and by the age of ten, he had a paper route. By 11, he was selling ice cream from a cart. I was always the top guy, he says. I would start as soon as they opened the shack and work until it was dark. I just kept riding around Richmond so I always made sure I sold the most! At 14, Williams was working as a busboy at the Richmond Inn, eventually working his way up into room service. That was where he met his wife-to-be, Julie, and decided to find something that left his evenings free.

media_press_release_2He joined B.C. Plumbing Supplies and decided to pursue a pre-apprenticeship in plumbing at British Columbia Institute of Technology. After completing the course, he joined Pascoe Williams as an apprentice. He worked there for the next eight years.


Richmond Sockeye Alumni Puck Drop (January 2011)


The Richmond Sockeyes alumni edged the current PIJHL squad 7-6 in the annual Sockeye Alumni Game. About 1,000 fans packed Minoru Arenas for the annual game, featuring some of the old timers who thrilled hockey fans with their on-ice talents. Proceeds from the game went to the Sockeyes scholarship fund, assisting current players with their post-secondary education.

Brian Williams featured in Mechanical Business (October 2010)

media_hog_wildROAD WARRIOR By Robert Robertson
70 M e c h a n i c a l B u s i n e s s 1 0 . 1 0

Name: Brian Williams
Company: Ashton Service Group
Title: President
Service Area: B.C.’s Lower Mainland
In the mechanical industry since: 1980
Favourite car: 1967 Ford Mustang Fastback GTA 390

After 23 years in the business, Brian Williams knows what a plumber.s life is all about. “ really on call at all times,” he says. Williams. company, Richmond, B.C.-based Ashton Service Group, is a full-service contracting firm that primarily provides plumbing, heating and air conditioning service in both residential and commercial buildings. When not plying the trade, Williams is an active community volunteer. He founded the Brian Whatley Foundation, a fund for kids who can.t afford to participate in sports programs, and sponsors and helps coach local hockey and soccer teams. Williams also drives a 2009 Harley-Davidson Road Glide. His interest in bikes goes back to Williams. best friend who passed away from cancer. “He sold me his Harley,” says Williams. “We were going to ride all the time, so that.s why I followed through with the new Harley. It kind of reminds me of him.”


April 4th, 2010
Press Release

DIVERSEcity Community Resources Society held their 15th Annual Cultural DIVERSEcity Awards for Business on Tuesday, April 13th at the Sheraton Vancouver Guildford hotel. This sold out event featured a Keynote address by Sophie Lui; Master of Ceremonies, Penny Priddy, an ethnic buffet and Entertainment by the bhangra fusion band, Dal Hothi and the Headlines. Five categories were presented and the winners were announced as follows:

Business 1-25 Employees
Ashton Service Group

Business 26+ Employees
The Ebco Group of Companies

Home Depot

Hospital Employees Union (HEU)

Public Institutions
Richmond School District


QSC will hold Trustee elections at Power Meeting XXXII in Houston, TX.
The following candidates have thrown their hat in the ring.
Watch/listen for their campaign promises.QSC Trustees Bill Chronister and Dave Singleton will going off the board after this term is completed.
Dave will have completed 6 years and Bill will have completed 3 years.

One call, at any time of day or night, delivers a uniformed technician and Ashton’s 100% Customer Satisfaction Guarantee. Providing solutions quickly, efficiently, and at competitive prices, made Ashton Service Group what it is today – the Lower Mainland’s most trusted commercial and residential service provider. Ashton Service Group has been a member of QSC since October 1997.

My areas of expertise would be: following through on ideas, customer service skills, marketing, and promoting our companies image.

The main reason I joined QSC – I realized I had much to learn in order to improve our business. My first meeting really opened my eyes right up. I was so impressed with the level of class and knowledge this group has to offer.

QSC has benefitted my Company from day one. I have benefitted from my incoming phone etiquette to the deposit at the bank. QSC has given me the tools to build a succesful business with help from a great group of giving people.

My Contribution to Board of Trustees
It is time for me to give back to QSC a small token of my thanks for all the staff members and trustees before me that have made this group a real cookbook for success and friendship.

Humanitarian Award for Quality Service Contractors



2008 Business Excellence Awards


Richmond Chamber of Commerce
Business of the Year
26 – 70 employees

Ashton Service Group


For 22 years, Brian Williams of Ashton Service Group has offered a reliable plumbing service to the community. Residential and Commercial clients have trusted Ashton to keep all systems go, from plumbing , heating, air conditioning, electrical, ventilation and mechanical systems, even drywall, painting and tiling- all in the skilled and reliable hands of Ashton Service Professionals.

With over 30 employees and over 20 fully inventoried service vehicles on the road, emergency and non-emergency customer calls to action are responded to quickly and efficiently. Brian Williams, the founder of Ashton has always believed in giving back to the community as a way of saying thank you for their success. From assisting the Union Gospel Mission, Fire Fighters in Richmond and a variety of sponsored kid.s sports, organizations, Ashton is always ready to help.

Ashton’s goal in business and in life is to provide excellence in customer service and all other endeavours.

Finalists: Hayden Diamond Bit & Richmond Steel Recycling

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