Ashton Service Group Proudly Serving You for Over 30 Years!

Why You Should Choose Ashton Service Group

All Ashton employees are hand-picked for their work ethic and high service standards. They take pride in their work and are pleased to be called upon to help 24 hours a day, seven days a week. They are polite, courteous and armed with state of the art equipment and state of the industry training in addition to being as meticulous as the customers they serve.

We hire ‘the best of the best’ enforcing our criteria of always providing best practices.

Each member of our team is licensed and certified. Not only that, but  they continue their training during the course of their employment with us. We are not just about learning more, we are about practicing what we learn so that our customers experience the effects of our diligence. All our technicians are Red Seal certified and we have only registered apprentices!

Ashton Explains More. So You Can Worry Less.

Ashton Service Technician

Ashton Service Group Awards and Achievements

We are the best Metro Vancouver plumbers you can find and our awards and achievements proves it. Ashton has won countless business and community awards by providing the best service and unsurpassed quality of workmanship. You can trust us to do the job right every time. Below is a selection of some of the awards we have been honored to receive.

Ashton Service Group Awards
Ashton Service Group Awards

The Command Center

This is where all the magic happens. If you need a Metro Vancouver plumber or heating technician, you will speak directly to our friendly and professional staff here in lovely Richmond BC. We have the ability to dispatch technicians to your home for any plumbing or heating problems.

Ashton Service Group Headquarters

In-House Training Facility

We take customer service and quality work seriously. That’s why we’ve built a training facility right at here in our Richmond headquarters. Each week, our team of certified technicians train on live equipment and study new advances in heating, plumbing and cooling technologies and products in order to better serve you.

Ashton Service Group Training Center

Ready for Transparent Service?

Here’s the problem with most heating, cooling, and plumbing companies: They explain nothing.

Which means, as you’re waiting for them to arrive, you’re asking yourself:

  • “Who exactly is coming into my home? What do they look like?”
  • “What exactly are they going to do? Why?”
  • “How much is this going to cost me?”

We get it.

That’s why we do everything we can to explain more so you can worry less about your service. Here’s how.

How we’ve worked since 1987

1) Always answer your emergencies

We’re here when you need us most with 24/7, same-day service availability.

2) Always show you who arrives

With us, you’ll never let a stranger into your home. Why? Because 30 minutes before your service, you’ll get an email with a picture and bio of your tech or plumber.

3) Always show you the price upfront

No hidden costs. No sticker shock. You’ll always see options and prices for each before any work begins.

4) Always answer your questions

No question is too big—or small— for our pros to answer during your service. Ask away!

5) Always double-check our work.

Twenty-four hours after your service, we’ll call you to make sure you’re 100% satisfied.